Antifreeze
Manufactures of Antifreeze products need a way to ensure that the overall colour of their products are the same from lot to lot.
Production changes can alter the base colour and the consumer predominately perceives:
· Different shades to be off and wrong colour
· Different colours could mean that it is a different chemical
· An off colour product may perceive that the product is defect and bad to use in the automotive industry therefore resulting in a return.
The company needs to produce the product to a certain target as colour & appearance perception influences the customers buying decision.
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